Aiding travel as families unite for Christmas

Globe has restored network services in Mactan Airport Cebu, Siargao Airport, and Surigao Airport, helping stranded passengers fly to their destinations and reconnect with their loved ones in time for Christmas.

Restoring services in airports is part of Globe’s priority in its post-Typhoon Odette infrastructure repairs, seeing its importance in bridging areas affected by the typhoon, and its residents, during the holiday season.

Meanwhile, Globe’s data services are now operational in the City of Ormoc and whole of Eastern Samar, while Palawan nears complete restoration. More areas are seeing significant progress in network repairs across Visayas and Mindanao, despite power issues, flooding and infrastructure damages at the aftermath of Typhoon Odette.

In Cebu, repairs continue but challenges remain because power lines are down and there are major infrastructure damages. However, Globe was able to fully restore network services in some parts of Cebu.

Notwithstanding the devastation of Typhoon Odette across Visayas, Mindanao, and Palawan, local network teams and reinforcements from other regions work as one to expedite repairs and achieve complete network restoration.

Free and unlimited GoWiFi

Globe is also providing FREE and UNLIMITED GoWiFi in select malls, government offices and airports in Visayas and Mindanao areas affected by Typhoon Odette.

AGUSAN DEL NORTE

Butuan Airport

Robinsons Butuan

AKLAN

Kalibo Airport

Gaisano Capital Boracay

ANTIQUE

Robinsons Antique

BOHOL

Tagbilaran, Bohol City Hall

Bohol Provincial Capitol

BUKIDNON

Robinsons Place Valencia

CAMARINES SUR

Gaisano Capital Iriga

CAPIZ

Roxas Airport

Pueblo de Panay Central Terminal

Robinsons Place Roxas

CEBU

Ayala Center Cebu

Ayala Malls Central Bloc 10 – Cebu

Central Bloc Ayala Mall

Gaisano Capital Casuntingan

Gaisano Capital Danao

Gaisano Country Mall Banilad, Cebu

Gaisano Fiesta Mall

Gaisano One Pavilion Mall

Robinsons Cybergate Cebu

Robinsons Galleria Cebu

DAVAO

Veranda At Kembali, Samal Island, Brgy. San Isidro Kaputian

DAVAO DEL NORTE

NCC Tagum

Tagum City Hall

Robinsons Tagum

DAVAO DEL SUR

Francisco Bangoy International Airport

Abreeza Mall

Azuela Cove

Davao City Health Office

Felcris Centrale Mall

Gaisano Mall of Davao

NCCC Mall Buhangin

Philhealth Office – Davao

Robinsons Cybergate Davao

Victoria Plaza Fast food

Bucana Open Brgy. 10, Davao City

ILOILO

Esplanade Uno

Festive Walk Iloilo

Festive Walk Parade (Iloilo Parade)

Gaisano Capital Iloilo

Gaisano Capital Oton

Gaisano Capital Passi

Graciano Lopez-Jaena Park

Iloilo Airport

Iloilo City Hall

Iloilo Sunburst Plaza

Marymart Center

Robinsons Jaro

Robinsons Place Iloilo

Robinsons Place Pavia

The Shops @ Atria

Pongo – Brgy. Lanit Iloilo, Jaro City

LANAO DEL NORTE

Robinsons Iligan

LEYTE

Duptours Terminal

Gaisano Capital Tacloban

Gaisano Capital Tacloban Central Mall

Ormoc Airport

Robinsons Place Ormoc

GMA Kapuso Village, Brgy. Suhi Tacloban City

Greendale Residences, Brgy. San Isidro Tacloban City

Guadalupe Heights, Brgy. San Isidro Tacloban City

St. Francis Village, Brgy. San Isidro Tacloban City

North Hill Arbour, Babatngon Road

MAGUINDANAO

Mall of Alnor-Mindanao

Superama

MISAMIS OCCIDENTAL

Labo Airport

Gaisano Capital Ozamis

MISAMIS ORIENTAL

Agora Terminal

Centrio Mall

El Salvador City Hall

Gaisano Mall CDO

Limketkai Mall Atrium

Ororama Cogon

Robinsons Cagayan de Oro

NEGROS OCCIDENTAL

888 China Town Square Complex-Visayas

Ayala Malls Capitol Central

Robinsons Cybergate Bacolod

Robinsons Place Bacolod

The District – North Point

Barangay Paraiso 1, Sagay

NEGROS OCCIDENTAL

Barangay Paraiso 2, Sagay

Lizares Village Subdivision 1, Bulanon Sagay

NEGROS ORIENTAL

Evermall

Lee Super Plaza

Robinsons Place Dumaguete

UniTop Mall Dumaguete

 SOUTH COTABATO

Robinsons Place Gensan

ZAMBOANGA DEL NORTE

Lee Plaza

ZAMBOANGA DEL SUR

Southway Square Mall

Yubenco Starmall

For more information on GoWiFi sites visit: https://www.facebook.com/262238357573155/posts/1318659545264359/?d=n

People in Surigao del Norte line up at Globe’s LTLC station to avail of the free services. Globe also distributed free sim cards to those who requested. (Right) TM employees assist citizens of Catarman in Camiguin through the Libreng Tawag at Libreng (LTLC) services.

Globe sets up Libreng Tawag and Libreng Charging stations in affected regions

Globe is ensuring that our kababayans stay connected this Christmas with several locations of Libreng Tawag and Libreng Charging (LTLC) stations in Visayas, Mindanao, and Palawan remaining operational, including:

In Palawan:

1. Barangay Sibaltan, El Nido

2. Bodegatel, Barangay Sta. Monica Talipapa, Puerto Princesa City

3. Barangay San Rafael Basketball Court, Puerto Princesa City

4. Tagburos Aplaya, Puerto Princesa City

5. Sta. Monica Barangay Hall, Puerto Princesa City

Cebu

6. Bayantel Office, Brgy Ramos, Cebu City

7. Globe IT Park, Lahug Cebu City

8. Brgy Hall, Poblacion Pardo, Cebu City

9. Globe Facility, Talisay, along SRP Road

10. Brgy Hall Ibabao Mandaue City

11. Cellprime Office, Brgy Bakilid, Cebu City

12. Brgy Casuntingan Gym, Mandaue City, Cebu

13. Brgy Hall Kinasang-an, Pardo, Cebu City

14. Brgy Hall Inayawan, Pardo, Cebu City

15. Brgy Hall Bulacao, Pardo, Cebu City

16. Brgy Hall Basak, Pardo, Cebu City

Bohol:

17. JA Clarin, Tagbilaran City

18. Near Petron Gas Station, Brgy Ubujan, Tagbilaran City

19. Near Bolod Elementary School, Brgy Bolod, Panglao

Negros Oriental:

20. Brgy Suba, Bayawan City, Negros Oriental

21. Bais City Gymnasium, Negros Oriental

22. Poblacion, Manjuyod (Infront of Aglipay Church),  Negros Oriental

23. Bindoy Public Market, Negros Oriental

Negros Occidental:

24. Brgy 1, Hinigaran, Negros Occidental

25. Brgy Poblacion, Pontevedra, Negros Occidental

26. Brgy San Teodoro, Binalbagan

27. Brgy 1, Himamaylan City

28. Brgy 3, Himamaylan, Negros Occidental

29. Brgy 1 Kabankalan City, Negros Occidental

30. Brgy Poblacion, Ilog, Negros Occidental

31. Brgy Poblacion, Cauayan, Negros Occidental

32. Brgy 3, La Carlota City, Negros Occidental

33. Brgy 3, Isabela, Negros Occidental

Southern Leyte:

34. AB Building, Zone 5, Rizal St., Sogod, Southern Leyte

35. Kangleon Street, Brgy. Mambajao, Maasin City, Southern Leyte

Mindanao:

36. Tourism Information Center fronting Jollibee Mambajao, Camiguin

*Other locations for Mindanao LTLC stations will resume operations on Monday, December 27, 2021.

For more information on Libreng Tawag and Libreng Charging stations set up in the affected areas, please visit: www.facebook.com/GlobeBridgeCom.

#GlobeOfGood

This season, let us not forget our fellow Filipinos whose celebrations may not be as festive this year, given current circumstances. Globe and TM customers can still donate through their Globe Rewards points via the New GlobeOne app or the GCash platform.

Those who wish to donate through the latter can access the  #GCashGivesBack QR Codes of partner-beneficiaries, you may make donations by scanning those in this LINK

To know more about Globe’s response and relief efforts for Typhoon Odette, you may visit https://www.globe.com.ph/odette.html.

 

Globe channels ready to support customers

While several Globe Stores remain closed until further notice in critical areas in Visayas and Mindanao, customers can use the New GlobeOne app to register for Prepaid promos, buy load, and redeem Rewards points. They can also submit a request for service or account reconnection through the old GlobeOne apps.

Meanwhile, broadband customers may access the official Globe At Home Facebook Messenger menu to view and pay bills, upgrade plans, and book a technician visit. Globe assured customers that technicians are ready to help with broadband connection concerns within 24-48 hours upon request.

Another way to contact Globe’s customer support is through the Hotline Digital Assistant at (02) 7-730-1000, which is available 24/7 to cater to self-service transactions. Customers and subscribers may also opt to visit Globe’s official Facebook and Twitter for assistance.

Globe At Home customers are also welcome to its Viber communities, where they can get helpful tips, updates on offers and maintenance activities, and more. At present, there are eight viber communities catering to customers from Alabang villages, Ayala Westgrove, Cavite, Cebu, Naga, Legazpi, Davao and Valenzuela. Learn more by visiting https://www.globe.com.ph/help/broadband/viber-communities.html.