Fast food giant Mcdonald’s ensures that you enjoy your dining experience with their innovative food service and safety protocols.

/ 27 August 2020

Easing in with the new normal, food safety remains a top priority among fast food establishments. As such, fast food giant Mcdonald’s reassures their customers that safety protocols and measures are in place to keep you satisfied and protected as always.

Mcdonald’s takes pride for its quality, service, safety, cleanliness and value since its inception. With a steadfast commitment to ensuring the safety of their customers and facilities in compliance with the government’s mandated guidelines, they’re leveraging on global standards to serve top-notch care and safety they deserve. 

“We understand that consumers remain to be wary of their safety in shared spaces. Part of our commitment is to ensure that from our protocols to our facilities, we have the best systems in place for the safety of everyone, especially inside our stores,” said Kenneth S. Yang, President and Chief Executive Officer of McDonald’s Philippines.

A program they’ve initiated is the M Safe Program which is currently implemented in stores nationwide. Through here, each store has a designated safety manager to carefully keep watch of the protocols’ compliance among employees. Such protocols include daily submission of health check forms, temperature monitoring before and after every shift, increased hand washing frequency to every 30 minutes, and the wearing of masks, face shields, and gloves. They’re also tasked to ensure customers are aware and abides by the protocols in-store. 

As for their facilities, they’ve also invested in a fresh air supply system certified by the Philippine Society of Mechanical Engineers (Mandaluyong Chapter). It ensures that superior heating, fresh air ventilation, and efficient air conditioning mechanisms are all available in each store. The design it follows features centralized air conditioners that are equipped with higher filtration systems, low air velocity for lower risk of the spread of airborne contaminants, proper air humidity and comfortable temperature where contaminants are less active, and efficient utilization of outdoor fresh air for better ventilation. All these in check, customers can freely enjoy their dining experience and food remains protected from airborne contaminants.

“With these measures in place, employees are safe and customers can enjoy their favorite World Famous Fries or Best-Tasting Chicken McDo worry-free in any McDonald’s branch in the country.” Yang says. 

It’s reassuring to hear how the fast food giant kept true to its service and designed their own sets of guidelines to innovate the standards of the industry. “We commend McDonald’s for their continuous efforts not just in implementing preventive measures for their customers and employees, but also in ensuring that their stores are in the safest conditions to operate,” DTI Secretary Ramon Lopez said.

McDonald’s also encourages their customers to freely send their feedback to [email protected]

So if you’re craving for the classic Mcdonald’s menu, stay assured that your food is handled with care.