The country’s information technology and business process management (IT-BPM) sector has entered a phase of rapid growth and expansion fueled by digital transformation, an increasingly skilled workforce and diversification of services. To sustain growth, investments in education, infrastructure, and innovation are vital.

Last year alone, the industry posted a 10.3 percent growth in revenues, reaching $32.5 billion, and an 8.4% increase in the number of full-time employees to 1.57 million— indicators that it is well on its way towards making the Philippines the world’s investment destination for global services.

To sustain this progress and remain globally competitive, the IT-BPM sector should continue to embrace solutions that empower businesses with operational efficiency and nurture a sustainable talent pool, said the IT and Business Process Association of the Philippines (IBPAP),

“In an increasingly agile environment, you must listen to associate better with your target market and adopt new technologies that will enable better connectivity and make processes simple. This will keep businesses in the sector competitive and relevant,” said Jonathan de Luzuriaga, President of Spring Valley and the Philippine Software Industry Association, who is also a Globe Business Ambassador for IT-BPM.

To adopt digital tools that fit their evolving needs and operations, businesses in the industry must find the right partner to help improve operational efficiency as they move forward in their digital transformation journey, added the tech visionary.

“As workloads and demands change in today’s business landscape, scaling infrastructure and resources accordingly can be challenging. But with Globe Business Cloud Solutions, businesses like Spring Valley can easily host websites and build apps in the cloud, while only paying for the services they actually use. It also scales up alongside your business, allowing for seamless growth” said De Luzuriaga.

“Digital transformation is essential in overcoming challenges in a rapidly-evolving economic landscape. Today, technology plays a crucial part in progress, so Globe Business continues to innovate digital solutions and services to help businesses maintain resilience and sustainable growth,” said KD Dizon, Head of Globe Business.

Sign up with Globe Business to learn more about their services for the IT-BPM industry and how these digital solutions can improve operational efficiency.