Network fully operational in NCR

26 September 2022

Globe has started urgent work to restore services in typhoon-battered areas in Luzon as field personnel begin to take account of the toll of Super Typhoon Karding, which crossed the main island group Sunday, bringing heavy rains and lashing winds.

In the National Capital Region (NCR), all communication lines have been restored and are now completely functional.

In Southern Luzon, Globe service in most of Quezon’s Polillo Group of Islands, a heavily affected area, has been restored. Call, text and data service are back up in Burdeos, Patnanungan, Polillo and Jomalig, with only Panukulan left to be restored.

In Rizal province, on the other hand, 80% of municipalities that have encountered typhoon-related outages have also been reconnected.

Globe had prepositioned its field personnel in areas on Karding’s path, allowing immediate dispatch of technical teams for service restoration.

Following explosive intensification, Karding hit land Sunday with powerful winds and heavy rains, pummeling much of Luzon. An estimated 74,000 people were evacuated due to the storm, according to a government briefing Monday morning. Authorities are still assessing the damage toll.

Globe Group responds, rallies customers to send support

To provide urgent connectivity in severely-hit areas, Globe is deploying Libreng Tawag, Libreng Charging and Libreng WiFi stations in provinces severely hit by Karding. Operations started Monday in four Nueva Ecija barangays, while booths will be in place starting Tuesday in three Quezon towns.


September 27-29 (8 a.m.- 5 p.m.)

  • Infanta Municipal Plaza
  • Polillo Municipal Plaza
  • Burdeos Municipal Plaza (LT/LC only)


September 26 (12nn-7 p.m.) and Sept 27-28 (8 a.m.- 6 p.m.)

  • Valenzuela, St. Rosa
  • H. Concepcion, Cabanatuan City
  • Maharlika Hi-way, Brgy. Zulueta, Cabanatuan City (beside Mercury Drug Store & Fusion Gasoline Station)
  • Diversion, San Leonardo, Nueva Ecija

KonsultaMD is also offering free health consultations until the end of the year to provide support to those that have been hit by the typhoon. Using the code LIBRENGKONSULTA, customers can consult for free with a medical professional via the KonsultaMD app or by calling (02) 7798 8000. Support sessions with a licensed mental health professional are also available for free until year end with the code HEREFORU.


Globe is also calling on its customers to send support to typhoon survivors by donating their rewards points or converting unused data to rewards. Even a donation of 1 point can go a long way in helping those affected get back on their feet.

To donate, Globe users just need to go to the new GlobeOne app then take the following steps:

  1. Tap “Redeem”
  2. Choose the Donations tab
  3. Select which partner where they would like to send help.

Donations will be divided among partners ABS-CBN Foundation, Ayala Foundation, GMA Kapuso Foundation, Rise Against Hunger Philippines, and Tzu Chi Foundation, who will then send support to those in need.

GCash users may also donate through #GCashGivesBack.  Just go to Pay Bills, tap “Others,” then #GCashGivesBack. Proceeds will be sent to partner organizations ABS-CBN Lingkod Kapamilya, Ayala Foundation, Caritas Manila, GMA Kapuso Foundation Inc., Philippine Red Cross, Save the Children, UNICEF, and World Vision.