The Asticom Group of Companies, a leading tech-enabled shared services and outsourcing entity within the Globe Group, has been honored with two prestigious certifications: the International Organization for Standardization and International Electrotechnical Commission (ISO/IEC) 27001, which governs data security, and ISO/IEC 20000-1 on IT service management.

These accolades, presented by The British Standards Institution (BSI), underscore Asticom’s unwavering dedication to information security and superior IT service management.

“These certifications symbolize our dedication to advancing the digital capabilities of every Filipino. We’re committed to fostering a secure and interconnected digital environment. Our mission is to continuously empower businesses and uplift our community,” Mharicar Castillo-Reyes, Asticom’s President and CEO.

ISO/IEC 27001 emphasizes the significance of protecting sensitive information through robust policies and controls, ensuring the confidentiality, integrity, and availability of vital data. On the other hand, ISO/IEC 20000-1 champions the enhancement of IT service management, aligning service delivery with business objectives and placing customer satisfaction at the forefront.

Jason Miñoza, Asticom’s Chief Information Officer, shared, “Achieving two ISO certifications simultaneously was a rigorous journey. We’re deeply appreciative of the unwavering support we’ve garnered. These recognitions reaffirm our dedication to elevating digital services and safeguarding data for our valued customers and team.”

Asticom’s commitment to excellence is evident in its robust processes, ensuring consistent service to clients, even in the face of adversity. By meticulously managing data and documents, Asticom fortifies its competitive edge and cements its industry reputation. These certifications not only enhance customer satisfaction and operational efficiency but also reflect Asticom’s relentless drive for improvement.

With a foundation built on global best practices and standards, Asticom is primed for further expansion, promising sustained success for its clientele in the foreseeable future.

[L-R]: Renato Zambrano (BSI Philippines), Danni Fernandez (Asticom, Head of Contact Center), Jerome Razonable (Asticom, Head of Network Security), Jason Minoza (Asticom, Chief Information Officer), Ava Taniajura (BSI Philippines, Managing Director)

For more insights into Asticom, please visit https://asticom.com.ph.