SENATOR Christopher ‘Bong’ Go emphasized the vital role of Contact Center Services National Certificate program by the Technical Education and Skills Development Authority in bringing livelihood opportunities to local communities.

At the same time, Go extended his congratulations to the latest graduates of TESDA’s program in partnership with the Call Centers Academy in Cordova, Cebu.

A total of 300 graduates gathered at the municipal evacuation center, where Go’s Malasakit Team provided them with grocery packs, snacks, and balls for basketball and volleyball.

“This program is not just about providing education, it’s about creating pathways to prosperity for our people,” said Go.

The senator also commended TESDA and the Call Centers Academy for their commitment to the program.

Their collaboration has been a key to successfully implementing the training sessions, making it possible for countless individuals to secure employment in the Business Process Outsourcing sector.

“The partnership between TESDA and Call Centers Academy exemplifies the kind of synergy we need to foster to uplift the lives of our citizens,” Go added.

He encouraged the graduates to take full advantage of the opportunities that their new skills would bring and to continue striving for excellence in their chosen careers.

The Contact Center Services NC II program is part of the government’s broader initiative to support the BPO industry, which is recognized as a major contributor to the country’s economic growth.

Earlier, Go filed Senate Bill No. 2115, which aims to institutionalize a technical-vocational education and training and livelihood program for rehabilitated drug dependents.

The bill seeks to provide skills training and enhance the employability of former drug dependents, allowing them to rebuild their lives and contribute to their communities.