THE DEPARTMENT of Education has launched its National Quality Management System certifiable to the ISO 9001:2015 standards to improve the delivery of basic education.

“I am delighted to share with you that after several years of continuous efforts and tireless preparations to align DepEd processes and systems with ISO9001-2015 QMS standards, DepEd now endeavors mightily to establish and implement a QMS that is certifiable to ISO 9001:2015 standards,” Education Secretary Leonor Briones said.

The QMS aims to integrate and streamline the systems and processes within the department through the QMS Manual and Procedures, and Working Instructions Manual that will serve as a guide for all DepEd offices and schools.

Briones acknowledged the Development Academy of the Philippines for providing support and technical assistance to NQMS pilot offices that include the Central Office, Region IV-A, CALABARZON, Schools Division Office of Biñan, Biñan Elementary School, and Biñan Integrated National High School.

Wilfredo Cabral, officer-in-charge for the Office of the Undersecretary for Human Resource and Organizational Development,  explained that the QMS manual details the agency’s processes, list of stakeholders and partners, and its commitment to the mandate.

On the other hand, the PAWIM provides the procedures on the conduct of the QMS, such as  management review, internal quality audit, corrective action risk management, documented information management, citizen or client satisfaction feedback management, training and advocacy, and knowledge management.

“These documents will ensure that all the processes across all governance levels are systematically interconnected and seamless for a better provision of quality basic education services,” Cabral said.