TO RAISE awareness and expand its reach, Partido Reporma has set up an information and call center that will respond to the public’s queries on issues, policies and platforms of government being raised by its chairman and standard bearer Senator Panfilo Lacson.

Partido Reporma is the first and only political party so far that has hotlines and call centers that will directly answer election-related questions and queries from the public.

“We are putting up a hotline and a call center to answer all questions about the party, Senator Lacson and his team, and the policies and platforms of government that we are pushing come the 2022 elections,” the Membership Division of the party said in a statement on Wednesday.

The call center is now fully operational and ready to take questions using the following hotline numbers 09989861210 and 09989597200.

At the moment, the call center has 10 to 20 agents. They also entertain and answer questions on various issues — from highly controversial matters down to petty ones.

“They can get all the information they wanted to learn about the party, about Senator Ping and his team. They can even ask about his background, and maybe even about his personal and love life,” the statement added.

The center was established not only to expand the party’s reach but also to inform and educate voters amid the proliferation of fake news on social media.

“This is our way to combat fake news and misinformation. We directly answer all questions about issues concerning our party and our candidates. We don’t have trolls, we have live agents who will give you accurate information and answers,” it added.

Also, all call center agents are either bilingual or multi-lingual so they could better relay the message across all regions.

“We have people who understand and speak local dialects for better communication, so we can also relay the party’s message seamlessly,” the statement added.

Aside from hotlines and info center, Partido Reporma also initiated Online Kumustahan, a virtual town hall meet where Lacson and running mate Senator Vicente Sotto III directly answer various issues and concerns raised by voters from different sectors.