THE LORMA Colleges said that it has reached out to the family of the student who was prevented from attending graduation rites.

The school said it felt sorry for what happened after a video showing the student, nursing graduate John Marcelino Rosald, being barred from marching became viral on social media.

It added that an investigation was conducted and school officials had  reached out to the family to talk things over.

College President Dr. Carol Lynn Macagba said that the family of Rosald declined the university’s efforts to talk.

“We would like to affirm our belief in the importance and value of the graduation experience of family and student achievement, and that if there was any experience of humiliation, we would never wish this to any of our students,” Macagba said in a statement.

“We will continue to review our processes and policies with regards to graduation ceremonies so that they may even be better next time,” she added.

Netizens said that the school should have allowed the student to march since it can withhold its credentials if he had unpaid dues.